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Residential Recycling Frequently Asked Questions
Most items that we use every day—especially containers—are made of materials that can be used over and over again. Recycling is collecting used materials that would otherwise be thrown away, then breaking down and remaking these materials into new products. When we recycle more, we are saving resources and sending less trash to landfills and incinerators. That’s good for the environment.


Department of Public Works (DPW) crews pick up the recyclable materials from your bin or cart, dump them all into a collection truck and take them to a specially-designed Materials Recovery Facility or MRF. At the MRF, recyclable items are sorted by type, shredded or crushed, baled, and loaded onto tractor-trailer trucks to be shipped to factories or mills in order to be remanufactured.
(1)The collection crew accidentally missed your stop. Call the Mayor's Citywide Call Center at 311 to report it. A crew will come to collect the recycling within 24 hours after the request has been made.
(2)Your recycling bin or cart contains contaminated materials. Contaminated material includes non-recyclables, unrinsed bottles, cans, and containers, pizza boxes, motor oil bottles, and household garbage.


If a recycling truck or any city vehicle damages your property, please call the Mayor's Citywide Call Center at 311 or call the Office of Risk Management directly, at (202) 727-8600, to get information about how to file a claim.


How do I use the new recycling carts? All your clean recyclables can go into the cart. No separating. Do not put recyclables into plastic bags. Just place items loose into the cart, including newspaper, office paper, mail, paperback books, corrugated cardboard, paperboard (cereal boxes, etc.), metal cans, glass containers and narrow-neck plastic bottles. If yours is among the few households that will continue to use a recycling bin, you may also combine your recyclables, rather that separating paper from plastic, metal and glass.
Can I recycle my newspapers if they get wet from rain or snow?
Under normal circumstances, we can accept wet newspaper, although dry newsprint is strongly preferred by processors. Unlike plastic, metal and glass, paper is organic. Rain/water causes paper to break down rapidly. One of the reasons that DC switched to the blue carts (which have lids) was to keep paper materials dry.
Are take-out containers recyclable?
No. This includes pizza boxes; deli and salad bar containers; paper cartons; Styrofoam®™ boxes, and the clear, clamshell type containers that hold strawberries and cherry tomatoes.
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